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American Mobile

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american mobile

Website: AmericanMobile.com

Location: San Diego, CA

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 150 reviews
by Cordney on American Moblie
Travel RN

Please take my word for this. I have been travel nursing on and off for over 3 years and AMN is the worst company I have ever traveled with. They lie to you about everything, pay and contract wise. I should have went with my first mind and refused this contract that I am on but they made it seem like the facility that I work with now would never hire me as permanent because I never answered their calls for interviews in the past. I should've taken that as my red flag. After I finish this contract I am done with them forever!

by Jack on American Moblie
IMPORTANT INFO FOR TRAVEL NURSES

I have had my own gripes with AMN, and other agencies but nothing makes me crazier than when a Recruiter gives me the whole "The hospital is only paying this much for housing"..."The hospital is not willing to pay for that". THE HOSPITALS PAY THE AGENCY AN HOURLY RATE FOR A NURSE....average is around $75/hr and could be as high as $100/hr. The agencies then decide how to allocate this $$ to ensure their cut is profitable. The hospitals DO NOT directly pay for parking, housing, ect. I had the pleasure of working with a Nurse on assignment who had just resigned as Nurse Manager of an ICU; she decided to take a travel contract. She explained it all to me and gave me the most valuable info. I have since had this confirmed by other Nurse Managers as well. $75-100/hr seem to be the average billing rate for an agency RN around the country. Dont let your Recruiters BS you...there is usually wiggle room, however, there are also more unsuspecting Nurses who will settle for less. Always get the contact info for the person interviewing you as well. If your agency doesnt come through as promised, let them know that you will contact the Nurse Manager directly and apologise for the inconvenience which the agency has caused both of you and explain why you will not be following through with the assignment. Protect your professional reputation.

by Ariana on American Moblie
RN

I finished a travel assignment through AMN, and its been one nightmare after the next. My main complaint is their dishonesty. They tell you one pay rate to get you on, and then switch it and say "oh this is after taxes" yet the pay rate they hooked me in with was before taxes! Very tricky. I now work for a wonderful registry called ERN Services which I highly recommend. What a change! A registry that actually cares about their nurses, goes to bat for them and is HONEST! I wish I would have gone to them sooner!

by Christina on American Moblie
Harassment

I thought I was wanting to travel at one point over a year ago. I received 7-8 phone calls daily, followed by immediate text messages, followed by immediate emails. The harassment is worse than a call center. I have sent numerous emails and text messages to stop contacting me. I will never use this company is I ever do decide to travel again. Ever!!

by Stephanie LaChapelle on American Moblie
They gave me a reason not to

So I wrote another review where I was fairly happy with AMN. That has changed. Some of this is on me; I should have asked more questions and I didn't. I did not realize my pay was going from weekly to biweekly. I did not realize that I didn't have guaranteed hours (my contract said minimum required hours). I did not realize that I would not get paid for three weeks - and that paycheck would only be for a miniscule amount of money and no one NO ONE got back to me until I raised hell. I am done with them after this contract.

I've worked in Orlando for several contracts with extensions at the same hospital. I'm happy here. But they come in and take over from the previous agency and all of a sudden reduce my paycheck by $300 from my weekly pay. I've heard several bad things about this company by other travel nurses. They WILL NOT PAY FAIRLY!!! Beware of them. Other companies take better care of their nurses.

by Sharon on American Moblie
AMN Travel

Just received a letter regarding a class action against AMN regarding overtime. Like most travel companies they are only interested in their bottom line. I would not work for them again.

AMN is dishonest and greedy

AMN is the greediest and coldest staffing you can ever find. The recruiter can email you one rate saying it's post-tax, and then lower it and say it's pre-tax when it's time to sign contract. The start date can change at their will at last minute and no compensation for the loss of time working. The reimbursement can be cut at their will. It views doctors, nurses, technologists all like working horse for them. Truth is the clinicians work to feed them. Hope this company and the similar goes down to bankrupt and the internet creates a good match between hospital and clinicians.

by Anonymous on American Moblie
RESPECT

This is address to AMN & other travel nursing agencies; The recruiter cant get ur name right, they call u by another name. They dont know that NOC means Night. Why are they in their occupation when they dont anything abt Nursing ? They think that Nurses got their diploma thru a bingo game ? They will throw u to the wolves & pretend to listen to your side of the story but always believe the hospital lies ! But of course, the Hospital is their client ! The credentialing analyst keep asking for your documents when it is in their file. Outright Laziness !! All they have to do is check. They have NO CLUE abt Nurses Work ! Its hard to find a good recruiter! One who really CARES abt U & HONEST !! They look at U as their meal ticket. Its like looking for a diamond in a s and ! If u find one, hold on tight bcoz GOOD ones are hard to find !!

by Stephanie LaChapelle on American Moblie
So far, so good!

I started with AMN last November, and extended where I am currently. I got exactly what I was told I would get, and my recruiter also got me a little extra money. Whenever I had an issue she was right on top of it! I have a new recruiter, whom I also like very much, although she is not as fast to get back to me. Still, she is working hard to get me into a position where I want to go. The pay is great, the benefits are much better than I have seen in the past, and they seem pretty well organized. They have a huge selection of jobs. I'm sticking with them at this point, until they give me a reason not to! I'm sure there will be pros and cons no matter where I am, and not all assignments will be perfect, but that just comes with the territory. As a traveler you learn to be flexible and go with the flow.

by Jessica on American Moblie
Title

n/a

by w.c. on American Moblie
AMN

RUN....JUST RUN...in the opposite direction.

This is one of the most greedy, unprofessional companies I’ve ever worked with.They have made my travel experience one filled with stress and frustration. On my first contractI found out parking was going to be an extra 110 dollars a month at the facility I was assigned to;so I asked if I could get reimbursed or partially reimbursed for that money. My recruiter (who is one of the top recuiters at AMN) tried to inquire about it with the facility, but in the end said nothing could be done. After being escalated to the director; the director suggested I take tax free stipends to increase my take home pay. I was doing a local assignment and not outside of the 50 mile radius to receive this benefit. She suggested I use a friend or family’s address. After I refused to do something illegal I was insulted. I was recording the conversation on my phone app and let her know that I was and she quickly hung up. I asked to get transferred to a different recruiter and team after a lot of trouble. When I got my new recruiter, he worked with me and we found a solution to parking. He arranged for it to be paid for the first month while I was able to get a parking pass from the security dept. Why couldn’t the last team arrange to do this? Why did I have to go through so much hoopla and headache? Prior to that, two different recruiters had quoted me 2 different take home pays and I sent them both the emails as proof. They honored the higher take home pay without giving me any apology, and it was like pulling teeth to have them honor that. On this pending assignment I was quoted a take home pay and a reimbursement from my recruiter (who was awesome) but I found out 2 days later he was quitting to accept a director position somewhere else. Of course I get transferred to a different team and the director is my interim recruiter and tells me I was misquoted. And she tells me what my last recruiter promised to reimburse is usually never reimbursed. I’m furious. I go through another headache with her while she “asks her VP” if everything already promised to me could be approved. She comes back the next day and tells me I will be “very happy” with my quote. She quotes my take home pay and it’s in the same ball park but a little lower than what the previous recruiter had quoted me. I find it more than insulting to say I would be “very happy”. Why would I be very happy about something I was already promised and then taken away, then promised again. It’s clear that these people are fake and like to play games with you. They knew all along that could of honored the previous recruiters request and did not have to put me through these games and a bait and switch. So so unprofessional and I haven’t even told you other unethical things they have said..i honestly don’t know if I will sign this pending contract with them. I am a nurse with a critical care background with 9 years of experience working at level 1 teaching facilities at at 2 of the largest cities in the United States. No Nurse should be put through this. It’s insulting

by John C on American Moblie
2 years and still happy

I have been with AMN fir over 2 years. I have talked extensively with over 6 other companies, but I have always chosen AMN for 4 reasons: 1. My recruiters go above and beyond. Molly is amazing and goes above and beyond. 2. They pay me better than the competitors. I do know that often this is a complaint; however, I negotiate my contracts and we always talk. If you can do this with a good recruiter, you will be happy. 3. To insure a family of 4 it relatively inexpensive - although the insurance plan is very, very basic. 4. Open jobs - AMN has by far one of the largest (if not the largest) number of jobs posted across the country. Contact Molly if you need a good recruiter and tell her John C. sent you.

by None on American Moblie
Can I give ZERO STARS?

I got screwed by AMN in 2013 when the recruiter worded my contract just so that I did not get what I requested be included in my contract. Nine months later, I got notices that I was “overpaid” by $40-something I chucked it up when my friend told me about her AMN recruiter this year and gave them another chance. BIG MISTAKE. I have been fighting, so far, for nearly a month about 2 incorrect time cards and not being paid correctly. Now, my payroll contact and my recruiter aren’t answering my emails. JUST. RUN.

by Anonymus on American Moblie
AMN=Screwed

I was submitted for an assignment that I had already told my recruiter that I did NOT want to take. Only way I found out was because I started getting emails from credentialing in regards to the assignment I was submitted to. When brought to the attention of my recruiter, she states, "Well the facility is expecting you to be there and if you refuse, it will be hard for you to find another contract with us". Unbelievable. DO NOT st and for these hard tactics. It's unethical, and immoral. Run from AMN or any of there subsidiary company's.

by Rebecca on American Moblie
POS Company with POS Morals

Decided to go with this company after multiple warnings not to. I am so easy to please that I just assumed it was hard to please people giving me advice. My first contract was at a Kaiser location. It was during the holiday season. I worked every holiday but did not receive holiday pay due to some hidden holiday rules that are not in your contract but hidden somewhere. Now upon arrival I was given my orientation instructions with less than 24 hours to spare. I found out it was in a different city so had to plan ahead for a longer drive. After orientation I tried to get a schedule. No luck, no matter who I talked to I would get a few days at a time and sometimes didn't know if I was to be there the next day. The management was unaware of my contracted days off and was still scheduling me to work on them. No matter what I would tell them they didn't listen. This had nothing to do with company but they backed me up 0% in the struggle I was having. A lot of smooth talking and I'm sorry I can't help you's is all I got. So this being my first contract with them I give them a second chance. Along comes the next contract. I was told I was going to work for a very busy level 3 NICU. I arrived and again with 24 hours notice see my orientation is in another city and have to get up before daylight to even make it there. The orientation was run by AMN and was a joke. I received nothing I needed. Upon arrival at the hospital I am signed up for a different department and it had to be fixed. The NICU turns out to barely be a level 2 and only had one baby. I did the majority of my contract working as the "baby nurse" in the L&D dept. I was called off so many times. Per contract they had 3 call offs they could use and I was receive pay for the others. Again, AMN has something somewhere in a secret policy that is not written in your contract at all that if you have a requested day off in the week of the call offs that you don't get any of your guaranteed pay. Not sure were all of these secret clauses are but I do intent to find out. Be on the look out for a lawsuit as it is for sure soon to happen. All of this and the various times they tried to cheat me and I found out about it makes me feel bad for every nurse currently working with them and stuck working with them and their monopoly. STAY FAR AWAY!! Fast talking and lies are what keeps this company afloat! RUN KAISER!! RUN FAST!

by Chanel on American Moblie
Stay away

I was told on three different conversations, by the same person what my rate would be. I am a very detailed person. I wrote down and confirmed exactly what the conversation was each time. My contract comes, COMPLETLY different. I called my recruiter, I literally thought it was a typo and she screamed at me saying "no, I told you this is what it was" not sure where the hostility came from. She goes as far as telling me that I would never make the kind of money I was asking for. My rebuttal, I was already making more than what that contract was gonna give me, in the same area. She also went as far to tell me "I'm just a tech" wow! I have an associates degree. I can do a recruiters job, but trust me, she can not do my job. Alot of disrespect. The contract your company was trying to pay me would have had me flagged with the IRS. Trying to pay me less than the areas minimum wage on my taxable portion. No thank you. I do work with people hired by your company, and they are always fighting for correct pay. I will not recommend your company to someone looking.

by Jackie Barnes on American Moblie
Waste of Time

Please don't waste you precious time with this agency. I worked really hard to get everything in quickly. The recruiter (Kaitlyn) called , texted and e-mailed me daily. I was assigned to a position in Houston. My Mother past away 4 days before my contract was to begin. The next start date would be 15 days later. Kaitlyn called , texted and e-mailed me during my mourning period to ask if I was going to start at the later date and she even had me call the hiring manager to let her know that I was going to start. The position was given to another RN from AMN which is fine but don't waste my time. After that, no more calls or texts just an email asking me to call. I tried 3 times but my call was never returned. I've been hearing from Nurse Friends that this conpany is a POS. Nurses do talk to one another and word on the street is "STAY AWAY FROM THIS SHAM"

by Anna on American Moblie
Get Lindsey Lax

These reviews are pretty shocking. I loved my last assignment even though it was a bit crazy. Management treated me VERY well and I would go back in a heart beat. The assignment after that was a bad one. They were a very great facility (nationally ranked, magnet facility) but management was catty and unpleasant to work for. I ended up leaving the assignment for multiple reasons but Lindsey is working hard to find me another one. She's supportive, responsive , honest, fast, and she is always looking out for me! I was so bummed when she went out for maternity leave but thankfully she's back.

When finding my own housing fell through last minute, AMN found me housing within about 4 days. They put me up in a hotel in between. The hotel was just okay but the apartment I ended up in was absolutely stunning!

Your experience really just depends on who you work with. Lindsey is h and s down the best I've ever worked with or even heard of amongst fellow travelers. Victoria from payroll is also great as is Benita in housing.

Switch your recruiter before you think of leaving this company. . It could make all the difference!

by Veniece smith on American Moblie
American mobile

The company is ok...if you choose to use them...the best recruiter is Vim. He really cares about his travelers and he is genuine.

by Anonymous on American Moblie
Recruiter

I had worked w/ AMN recenrtly & was jipped by a recruiter, Jason . He got me a position in Queen of the Valley Hospital wherein the night supervisor would put me on st and by for 10 hrs , till 5:00 am ,out of a 12 hr shift, saying, I have to wait to be called, Can't fall asleep, have to keep awake Till the AM. Now we all know , that THAT is INHUMANE & NOT Right !!! The Supervisor couldn't decide if they need me or not ; to wait frm 7:00 pm to 5:00 am because it's their policy for STANDBY !! They did this to me 3 consecutive times . Sooo, you can only sleep 2 1/2 hrs before the end of your shift & get paid only for those hours ! Forget about their Guaranteed Hours recruiter spill. It's a SCAM. There are criterias to be met , before u get there. The Recruiter, JASON, promised me a pay rate that didn't happen. I was paid Much LESS ; $400 . Less each pay period . I complained to their MGT but all they said was to take it up w/ the recruiter. This Recruiter NEVER responded to my emails. JASON never f/u on things that I needed. INCOMPETENT is the word !!!

by Janice on American Moblie

HORRIBLE EXPERIENCE!!

by NoName on American Moblie
Terrible

I had traveled with them for a while and was never very happy. But they got you into assignments quick and relatively painless. That being said you went to all the terrible places i.e. My last assignment with them I was working with a full time employee who came to work under the influence of narcotics. She had a prescription which is what AMN stood behind when I called to say I was concerned for patient safety and my proffesion all safety. What they did see was how this staff memeber was completely abusing them. Falling down stairs at work, passing out in the OR rooms ect. I was told to just finish out my contract. Well when I reported the person to management all hell broke loose as far as hospital employees retaliating against me so I quit my contract. Needless to say AMN took the hospitals side. The fact of the matter is if you loose ur nursing licens it doesn't affect them at all. U are just a warm body making them money. I wish I had taken the advice of other fellow travels who warned me AMN is terrible. The company is working for u as well as u working for them. Don't forget that! Never let them jeopardize ur st and ard of practice just so they can get a bonus for u finishing.

by Sierra on American Moblie
Horrible!

I worked with AMN/Onward for a year because I liked my location and frankly I didn't want to go through the process of filling out all the paperwork to switch to another agency. My recruiter changed in the middle of my contract without a heads up. The company also changed names and everything that I had been doing (how I sent in my time, etc.) changed as well. They kept key information from me like the fact that I could be reimbursed once each contract for a trip back to my home of record. The pay was horrible and my recruiter wasn't available unless it was time to renew my contract. I learned a lot of what I don't want in an agency & recruiter from them.

by Confidential on American Moblie
You are on your own

I had worked 6 months with AMN, at the same location, with a few issues here and there but they were easily sorted out. The facility I was contracted with had many issues and when I started feeling unsafe I took the concerns to my recruiter who then forwarded me to the AMN Clinical Manager. Ultimately I was told to keep my head down and do my best. AMN made no effort to speak to the facility or to withdraw my contract, although I had clearly expressed concern for my personal and professional safety. Before all was said and done, the facility cancelled my contract 4 shifts before my contract expired and I found myself answering to AMN for things I had never done. I felt ab and oned and terribly disrespected. To make things worse, AMN then tells me they have to review my file to determine if I'm eligible to travel with them again. I'm heart broken and currently unemployed. I asked for help for nearly 3 months before this happened and my pleas fell on deaf ears.

by Adrienne on American Moblie

Awful company! I was planning to travel to Austin TX with them until i saw the contract and refused to sign it. First of all, they refused to pay any extra for holidays. I would have been at the hospital for Thanksgiving, Christmas and New Years and didn't mind working them, but not for my base pay of $18 an hour (she claimed she didn't know if she could get money from the hospital to pay me time and a half for holidays). The recruiter also took days to get back to me and never seemed to remember my name. Then when I finally said that I found another company to work with, my recruiter never told the hospital in Austin that I didn't sign the contract and wasn't going, which delayed my next job at another hospital in the HCA health system because my new company had to sort out the mess and provide proof that I was no longer with AMN. Bottom line, DON'T TRAVEL WITH AMERICAN MOBILE! THEY WILL SCREW YOU OVER IN ANY WAY THAT THEY CAN!

by Anonymous on American Moblie
RESTPECT

This is address to AMN & ALL other travel nursing agencies. These companies DONT RESPECT the NURSES. They THINK u got ur credentials by LUCK. They cant underst and the meaning of NOC, Recruiter cant say ur name right or calls u diffrent names.They wWILL Throw U under the bus, even w/out fault. Assume its ur fault & blieves the hospital. But of course; theyre the client. They have NO CLUE abt the Nursing Work that u do. The recruiter DONT Follow-Up on ur concerns & issues. Their Compliance Dept ask frm u documnts that u already have on file but their so LAZY to check. Their ILLITERATE abt the job that u do. They better go to class abt NURSING 101. If u FIND a good recruiter who cares abt u as a Nurse, HONEST, hold on to her tight. Shes a GOLD MINE !!!

by Anonymous on American Moblie
PAY

Ive workd w/ them bfore @ Alta Bates Summit & their Compliance Officer said they cant pay me for last weeks pay bcoz the hospital didnt submit my hours. So I told her that I will bring her to court togethr w/ AMN. As far as Im concerned the work was tendered , so I should be paid. Also they have contracts w/ other hosp so they give low rates to the nurses, & of course the hosp will give them the contract bcoz they charge the hosp low price !

by annonymous on American Moblie

horrible horrible company! stay far far away! They do not back you up when hospitals accuse you of ridiculous things even if you have been a loyal employee with them for three years. Will NOT be working for them again.

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