I recently came across an article that discussed the success that Glendive Medical Center, a health system in Eastern Montana, was having with travelers. They had struggled previously getting travelers to buy in to the mission and values of the hospital.
What sparked the turn around? A commitment to make their travelers feel like part of the family.
It’s good to hear a facility having success with travelers, but I hope that their revelation is more common among the nation’s health facilities than not. To me it just seems like common sense that if you make each of your employees (permanent or temporary) feel included as an important member of the staff, you have employees that are happier and more productive.
Without naming names, what has your general experience been? Are you made to feel like a valuable part of the staff or are you treated as an outsider?