Travel Nurse Across America
Location: North Little Rock, AR
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I traveled 2 assignments with Travel Nurse Across America and was happy with the speed of finding a contract nearby and the pay. They paid me perfectly on time and provided very good housing. The recruiter, Olivia was professional and I would recommend her. For me, I did struggle with getting accurate information for needed immunizations nearby and getting needed answers correctly from the various office staff. That part was frustrating and at the time I wasn't too happy about it. They have a cool program though to travel with the Mercy Ships if a traveler is so inclined. I would travel with them again if given the chance and I think now, I would also recommend them.
I would give them zero rating. Accepted an assignment in NICU, then found I was actually placed in the float pool, given horrible unsafe assignments in departments I had NO experience in. My orientation to the other areas consisted of the RN telling me "I don't have time to talk to you, I am giving chemo, if I talk I will get messed up." The nurses at the hospital were all foreigners who refused speak English in front of me. When I asked TNAA to support me and have me work in the agreed to department, I got none. My contract was breached by TNAA by not keeping me in the department agreed to in the written contract. I resigned then was billed $1700 by them, which they place on my credit record. There are major problems at the hospital I was assigned to, frequent strikes and some travel nurses have been there for 20 years since the place can't retain nurses. None of this was disclosed to me. I have a blemish on my credit record now and will have to consider contacting an attorney.
The worst company a nurse could ever work for. I wonder who these nurses are that had a good experience. I have done in excess of 50 travel assignments worked in some institution as long as 14 months,I have seen it all. This company makes AMN looks like they deserve sainthood. According to the state laws of NY any terminated contract one will only responsible for lodging and transportation cost. Neither was provided for me so why should pay them? I did not get a trusting attitude even though I knew the recruiter from another company. The company withheld 52 percent of the bill rate. I am paying you more than I do,when I do the work, use my education and experience,plus interview to get the job? As a former recruiter I am aware of how people who have nothing more than high school diplomas use hard working nurses. But, a lot of nurses don't even take the time to understand the industry in which they work. The ones in these company telling you they are clinicians have zero clue how to physically care for a patient. Physically caring for a patient is what these hospitals are paying for. Most are very hostile towards the travelers because they believe you are really been compensated for your hard work. Met a nurse who took an studio in Harlem and got pay$18 and hour for her labor. This particular facility dumps 13-16 patients on a nurse. Needles to say I would not want her to be a nurse for my cat. She was not able to buy a bicycle to ride around Manhattan. These are some of the reasons why the travel nurses who do a got job appears bad. The patients were short changed because of people who owns hatch and helicopters using a nurse but at the same token nurses are the ones allowing this abuse. How can a nurse take pride in their job when they suffer these types of abuse. Nurses keep in mind that the job cannot be performed if you do not do it,therefore we all need to stop working for companies who have no value for what we do. While these recruiters take 3 vacations per year how much can you afford to take? I
They are a good company with a lot of support. I felt like I was pulling teeth to get an increase in pay when initially negotiating my contract. As an ICU rn, I learned I was underpaid $300/week less than a Med/Surg Rn (with another travel agency) at the hospital I am at. I dislike being paid bi-weekly, not being able to contribute to retirement. This company does not pay the best or near the best. I will be taking my talents elsewhere on my next assignments!
I am so sorry for all those who have not had good experiences, but I absolutely adore TNAA! I am just finishing my 5th contract with them. The people (housing, QA, recruiter) know me and I am treated like a family member, not like a random "customer." Their customer service is phenomenal. My recruiter is April and she is hard working, honest, and persistent when it comes to finding me work! All of the disciplines within the company - clinical, QA, housing, payroll, HR have been unfailingly kind and supportive. They send you a financial sheet that gives you a breakdown of what a certain assignment entails, so there's never any question.
I did some research on agencies before I began traveling, and I feel SO grateful that I went with them.
I have done 3 assignments with TNAA and love them! My recruiter, Donna, is the best! You feel supported by the entire company. Contracts are what they say...pay issues have been rare and promptly fixed. If you want a company that does what they say and has excellent customer service, go with them.
This was my first experience with traveling and I have to say everything that I was told was true. I could not of picked a better company to have traveled with. Always easy to get in touch with and Karena my recruiter was awesome.
I would give them a zero if I could. They are supportive of you at all. If you run into any problems with the hospital there response is to terminate your contract without even hearing your side of the story. I was on an assignment in myb11th week( so only 2 more to go) and I was called by Tnaa and told the hospital had a problem with something I had done so my contract was cancelled. I was never told what happened in detail and what I was told was not true at all...as we all know there are 2 sides to every story. Since my contract was cancelled I had to pay a fee of 1800.00 even though my contract was almost completed...they told me it didn't matter if my contract was cancelled in the first or last week of thec13 weeks... Which is not what my contract said! I made the mistake if staying with them and things just got worse. Ifinished an assignment and asked ffor a review and was given a deplorable rating...they said I was a danger to patients...yet they let me continue to work and the manager never said anything to me about being concerned about my abilities...after this I requested actual feedback of what the manager perceived I did wrong ...I think it is really unprofessional to never speak to someone and then stab them in the back with a horrible evaluation! Tnaadid there usual " I will try to get you some feedback" they never did , and Iturned and never looked back. They do nnot even pay all that well and if the hospital voices any problems they do not even care what you have to say so they do not have your back at all! DO NOT Sign up with them unless you enjoy being kicked to the curb! My recruiter gave me nothing but BS and he is the head recruiter for them! You've been warned..... There are so many better options out there for you!
During my tenure with this company my paycheck was always short, deducted expenses from my check that were supposed to be reimbursed for. My housing was in the worst part of town, even according to my permanent employee colleagues, when I asked to move I was charged a penalty. I had to hound them to find out any answers to my questions because it was always someone else's department. I think that there are better agencies out there
I have just started with TNAA and I will say they are great! My recruiter Rebecca has May it easy for me and when there was a problem she handled it quickly! Also Wendy my QM did a great job in getting the needed doc to the hospital quickly because I was a quick start. Starting on Tuesday the 7th of July and I'm sure if anything is a miss I'm sure TNAA will stand by me!
HAVE TRAVELED WITH TNAA FOR A YEAR NOW AND HAVE NOT HAD ANY PROBLEMS THAT COULD NOT BE SOLVED.MY RECRUITER THERESA IS A DOLL SHE HAS MY BACK. WHEN I DONT GET A ANSWER FOR A QUESTION IN A TIMLEY MANNER SHE'S ON IT. EVERY AGENCY HAS DOWNFALLS, YOU HAVE TO BE WILLING TO WORK WITH THEM. HOPING I DONT HAVE ANY PROBLEMS LIKE THE OTHER NURSES DID IN THESE REVIEWS. THERE IS ALWAYS ROOM FOR IMPROVMENT...
Why would I go anywhere else when I already work for the best?! Love this travel company and couldn't imagine working for anyone else. My recruiter is an amazing resource and has taken very good care of me, as has everyone else that has worked so hard for me. Wouldn't travel with anyone else.
I'm am glad that you had a wonderful 25 year career and you are absoulutely right to each its own and to correct you this is the fiance speaking and another thing I never said that I got let go twice....so are you sure your traveling for the company and not working for the company? Also I never got let go twice as a traveler as you so called said you are you should know that if the money is not right for a family they can turn the job down which is why I didn't take a previous job and F.Y.I my comment was not out of line once again if you don't know what you are talking about the best thing for you to do is keep on trucking like you've been doing for 25 years
Anonymous Rn...first of all I'm not going to go back and forth with you like a teenager....I'm impressed with your six years experience. ...and with My 25 yrs experience I've learned saying some one isn't a good fit usually is an easy way to tell someone. ...for what ever reason they don't want you on their team....to me that speaks volumes...to each his own....I've never had a problem and hope you find your fit...in what ever profession.Fyi.. your response ...was a but out if line... maybe that's why....you were let go twice. ...just something to think about.
First off this is a review line so if I had a bad experience with OLIVIA CARPER as you put it then I can write it as such. You and I are too different people and to correct your ignorant statement about if something was not a good fit then maybe it was reflecting off my nursing abilities...excuse you but ive been a nurse for 6 years and never had a issue of any sort regarding my nursing practice. To make you look even more ignorant then you already do the Vice President of tnaa agreed with my situation. Next time you want to do a feedback on a review line please make sure you know what you are talking about. Not everyone has the same experience hince the other bad reviews down below this post. Get your life together honey I hope you get extra points for your post that means nothing.
I have been an ICU nurse for 25 years ..the last 8 years traveling at some of the largest and busiest trauma centers in the country. ..so let me say first I consider myself an asset to any company and know my craft and My resume and evaluations reflect that. ...that being said ....I'm a bit of a hard core player when it comes to travel companies. ..my very first assignment 8 yrs ago was with OLIVIA CARPER..to say the least she took care of me...had my back , and my dog's back ( hey I'm 46 with no children. ..my dog is my everything) she knew me in and out..always looked out for my best interest. ..if a hospital had bad reviews. .she'd say" hey Shell...I've had some nurses there that....) I trust her with my life..from housing to my money to my dog...she left the first company and I followed her every time....now I'm with her again because at this stage in the game..your recruiter IS your life line...and I want Olivia at the other end of mine. NOW that said let me just address the earlier post about Olivia being rude....first of all if a nurse got let go from a travel gig because it wasn't a "good fit" probably means they didn't trust your nursing care or judgement and at that point wanted to get you out of their facility before they HAD a ligit reason to fire you. ...for patient safety. .looks like they took the proactive approach. I've been in nursing a long time and not a good fit....is not a goo thing. Olivia doesn't have a mean or rude bone in her body..and I am a no nonsense straight shooter and will tell it like it is every time...and we've always been great together so all I have to say..is Olivia is absolutely awesome. ..and don't blame other people if you're having issues and insecurities about yourself or your own abilities.
When I first got with TNAA I loved them Suzanne was my recruiter and I absolutely loved her however she got terminated for an unknown reason. I was then transferred over to Olivia whom was beyond the rudest individual I have ever came in contact with in my life. I was on a travel assignment in winston Salem which I enjoyed very much and then I traveled to tennessee for the next assignment...BIGGEST MISTAKE OF MY LIFE....I worked for two weeks and on the beginning of my third week the hospital decided to terminate the contract for no reason at all...their words were "it's not a good fit" then I called TNAA and they investigated and decided that I was not at fault for this but then they decided to terminate me from the company and make me pay 500.00 and I am now stranded in Tennessee but the company stated "they had no reason to terminate my contract" but not only did they not back me as their employee working for their company they also fired me as a whole from TNAA and they were in agreeance that I did nothing wrong... My advice is go with any other company but this one....I should have listened to the previous reviews.
The employees at TNAA are the best I have found for caring for their Nurses personally! I have been traveling for a while and used a couple of companies but find the staff at TNAA are the most supportive! I recommend them highly.
One star is too good. Bullies is the best way describe the nastiest people in travel nursing. The only way these idiots received a gold star is by writing the reviews themselves. TNAA won 't tell you how much you are going to make until you sign the contract. Who does that? Then they bully the nurse into finding their own place to stay to put more money in the companies pocket not the nurses'. They claim they have the best housing. There is none.
My recruiter Donna is the best recruiter I have ever had. All the people there are great. They are supportive and give quick responses to any needs I ever have. I highly recommend TNAA to all nurses.
Who are all these cranks writing about? This company is first-class. They have treated me well and placed me in good positions for more than four years. I don't credit the reviews on this site for anything.
I couldn't imagine working for any other company. I love my recruiter. She has always been there for me, answers any questions I have or helps when any problems arise. Everyone at TNAA is absolutely wonderful and truly cares about you. Other companies i researched were just so impersonal and I felt like I talked more to voice mails then an actual recruiter. At TNAA there is always someone LIVE to talk to, even after hours and on weekends. I challenge you to find a better company.
The employees at TNAA are the best I have found. They care for their Nurses personally! I have been a traveler for a while and used a few other companies in the past but find the staff at TNAA the most supportive! Recommend them highly!
I find it ironic that so many agencies listed on this site have such bad reviews. Surely all of them can't be that horrible since hundreds of nurses are working for them. I’m really surprised about some of the overly harsh comments written about Travel Nurse Across America. I have been traveling with this agency for almost 6 years and never experienced any of problems written in the reviews below. This company has always been supportive, informative, honest and ethical. A few of the reviews mention people at this company that I have never heard of, (pretty sure they don’t exist) and I have talked to sooo many of their people in every department through the years. Several of the reviews just seem kind of sketchy if you ask me. When I see negative reviews (like below) I have to wonder....what part did the nurse play in this? So often it sounds like people trying to bad mouth a company when perhaps it may be you? Just being real here. It’s always good to have a place to voice your opinion and recommendations, but there are always 2 sides to every story. Remember a lot of these reviews are made “anonymously”, so take everything you read with a grain of salt.
Best company ever
I have been with Travel Nurse Across America for over a year and I couldn’t be happier. They have gone out of their way to make sure all my assignments went smooth. My recruiter has never pushed me into an assignment that I didn’t want and they have always been very upfront & honest about expectations, pay...everything. I would recommend this company to any nurse interested in traveling.
The $1000 here and there keeps them afloat. Way back in 2012 they screwed me out of $1000 too for a trumped up cancellation. Needless to say the so called Clinical VP Ruth Stiehl was the worst excuse for a Nurse I have seen. Given the horror stories I relayed about the facility, she could not see it as a Patient safety issue. They also coincidentally could never get a response from the facility . Watch your license because they certainly side with the Facility to save their relationship. My Recruiter creepy Derek claimed the facility fined them and actually said they weren't in the business to lose money so they were naturally going to charge it back to us! Now that I look back, that had to be a lie because it is the facility that breached the contract not the Nurse.They left me high and dry 1200 miles from home as well. Ms.Stiehl actually suggested that I start looking for "another" job while we were supposedly waiting to hear from the facility. Rogue companies like this know that hiring and Attorney to fight them would cost more than a $1000 so that is how they keep getting away with their deceptive practices. Maybe a few complaints to the AG for Consumer Fraud in Arkansas will put them in check. That surprisingly works for other "rogue" business when all else has failed. Really, fined for getting fired? I agree with the other Reviewer.
Two things, I got terminated from my hospital for something beyond my control and TNAA tried to make me pay an $1800 cancellation fee (like another reviewer on here) despite ALSO being told that my cancellation fee would only be $500. Lies. Secondly, I completely agree with what someone said about them harassing you to take jobs. There were a couple of jobs that weren't a great fit for me and my recruiter told me "you'll never get hired if you keep declining these jobs (2 of them)". They practically bully you into accepting contracts.
I was searching for a Travel Company and of course I always look at Reviews. The people in the field working and living the life have the best references for any company. I was shocked at all the negative comments as this was suppose to be a Gold Star Company. I guess I will continue on my journey.
I should have read reviews and talked to others before I signed on with them. I started last week, yesterday I was terminated by the hospital for "inapropriate conduct". I asked who what when where and the answer TNAA gives me is that the hospital is not returning their phone calls and emails.
I too was told that I would pay up pto $1800 cancelltion fees even though the hospital canceled me, I DID not walk out of the contract. Manager is telling me she can probably bring it down to about $500 but I still need to pay them to recoup their losses. Seriously??? What about my losses, no job, paid ahead for a place to live that I CANNOT get refunded and now I owe TNAA money???
I didn't take their housing, didn't take their insurance, I didn't even take the travel money since I wanted it put it with my pay.
HORRIBLE HOEEIBLE company!!! Don't take an assignment with them. They seem to have a record of scamming money from their travelers.
Used car sales is about right. This company negotiated a contract with a hospital for my first travel assignment. Even though I told them I would need 3 weeks to leave they gave me ONE. Not only that but they did nothing to help me find housing.