Supplemental Health Care
Website: Supplemental Health Care
Location: Park City, UT
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This agency is very difficult to communicate with. I would attempt to contact them with questions or concerns and they rarely got back with me once I was on assignment. My concerns were never addressed. I needed to break my contract due to severe illness in my immediate family and they have threatened to sue me for $4,000. Now THEY contact me every day with threats. DO NOT sign with this agency!
I did one assignment with Supplemental. I did not know that my orientation was not paid at my contracted rate until I got my first paycheck. They say that's how it works because the hospital will not pay them their contracted amount. I don't know if that's true or not. I would get clarity in your contract about orientation pay
This is my first travel assignment and I wanted to go to the Big Island of Hawai'i. My recruiter Diana Parks was wonderful! Helped me all the way! The staff there is helpful too! I am glad I went with them especially since I had no idea how to get started! I'm living my dream and helping the wonderful people on Hawai'i to have babies!! Aloha!!!
Get your health insurance information such as, start and stop dates in your contract. The recruiter reassures you that the health coverage is great however they are in disconnect from their human resources. I went almost two months without health insurance and was reassured by my recruiter that I was covered. Finally I had an MD appointment and pushed for the paperwork Ooops...HR forgot to sign me up. If you take time off between assignments that is more then two weeks you are canceled from the insurance. When you start working again you are not entitled to the quick coverage you are supposed to get the first time you are hired. Not only that they start and end their insurance in the middle of the month so you end up paying an extra 2 months of COBRA to cover the two weeks you are not covered by them at both ends of the contract. Also when my last assignment ended I asked for clarification about my health coverage. It's been two months and still no one can seem to give me a straight answer. They then tried to tell me it was my job to notify HR to send the COBRA paperwork out when my contract ended. Seriously??? This is not my first pony ride. Supplemental recruiters and their HR department need to have some serious meetings to fix these mistakes. Unless you have your own insurance I would suggest you look for a different company.
Please take my advice and go with another company. Many of them have used car salespeople for recruiters, so make sure you get EVERYTHING in writing UP FRONT!! Supplemental is the worst i have dealt with in five years as a traveler....slimy, lying recruiters who will not only try to cheat you out of your hard-earned money, but when you refuse to take a contract with them, they harrass, bully and threaten. If that doesnt work, then they attempt to blackball you within the travel industry.
Take my advice and go with a different company!! I had three other travelers try to talk me out of using this company....I really do wish I had listened to them! Horrible experience!
They lie....When you call their hand on a lie, they back up and take a new route. In Texas, they will try like mad to get you into a prison job, and then won't give you any other offers except other state prisons. If you try this company, get everything, and I mean EVERYthing, in writing. They once told me I HAD to stay another 2 weeks after my 30 day contract was up, and when I read the contract dates to them, they said that didn't matter as it was up to the needs. I said great, that essentially renders their contract null and void and I was out of there. A contract is a contract. Duh. Use a different company. Any company. Walmart is a better employer.....
i have been lucky and had great assignments with supplemental. had to be out sick and got stipend. they don't try to call me daily to "just talk"
Lots of Lies told !!! recruiters underpay the nurses and keep the rest. Dont sign with Dallas Office. I would highly recommend F-Worth nicer recruiters. Please stay FAR from dallas office you are not paid what your are worth!
Angelo LaBruno is a liar. He tells you all he can do for you and then disappears and doesn't answer any calls or emails. He falsely leads you to think he has your back but doesn't. Stay far away!'
I had to cancel an assignment due to personal family issures and they want to charge me $2,000.00 while not even starting assignment! Anyone ever have this happen? I think it is absurd. I wanted to give a notice of unavailablility and they want to punish me. Its better than not showing up at all!
I was legitimately sick and sent home from work on two occasions- no big deal, as I expected my pay was docked for missed shift and housing, but lo and behold I find out four months later they had cancelled my HEALTH INSURANCE. So a doctor's visit that I even had pre-authorized is now mine to pay. The manager Brian Hiam says "Oh didn't you get the Cobra forms, they usually get mailed about a month after insurance ends." So helpful considering that is when my insurance was supposed to end anyway! Ridiculous. Poor communication. Deceitful. Will definitely not work with them again. Wondering if this is even legal.
This agency is the worst! The only reason they get one star is because I have no choice. My recruiter Diana Mendez in Dallas is the worst!! First off, it started with me coming to a assignment with guaranted hours . You know what happen? I get here and it isn't true . After asking her how this happen. She swore she wasn't aware ? Most recently we literally argued back and forth on the phone that I was suppose to be getting paid on call pay. She told me no. Long behold I spoke with the hospital and they told me I should be getting paid and my agency bills them. Once I asked her, she somehow was able to make the changes. I can go on and on! Don't even bother ! Trust me
Deceitful tactics to lure you in by promises they will not deliver. Robert Smith from Buffalo NY location is a recruiter to run away from. He contacted me promising he could get me an interview in St Louis although I did not have a current CPI - I explained that my recruiter could not. He said he could, so I agreed. I alerted my recruiter we both were skeptical . Oh yes indeed the interview went well I was offered the job on the phone. I explained to nurse manager that I did not have current CPI she offered etc. So then I am provided with contract next day and I reviewed and sent back explaining that I could not sign without several corrections and including the CPI I was promised. He then calls to explain that they do not issue individual contracts they issue standard and he can agree in email to my addendum. Another day elapsed and I got on phone to explain I needed date and addendum to contract and CPI. He then started saying that it might be a little later start date considering he thought I would get my CPI?"@$ I explained that I never agreed to any such certification , why would I .. Some companies provide it. Then I logged onto profile with Supplemental ... Oh it was clear " someone had put on my profile that I had current CPI... I called him and asked who did this? He said that it was common practice to put expected date. I explained to him that was deceitful and he had not delivered on anything but wasted my time 2 weeks in distracting from real recruiters that could deliver a solid position. I have not heard from him since. My recruiter with Medical Solutions is currently working to see if we can somehow resolve this issue as I wanted to work this unit. I have already applied for MO license... Ugh he needs to be avoided...
This company sucks! They lie to you and never follow through! I would definitely not recommend this company to my worst enemy!