Website: Onward Healthcare
Location: Wilton, CT
I would give them a 0 if I can. I had Lisa as my recruiter. She's an airhead. Travel Contract to Porterville Ca. No reservations for my living was ever made. But Lisa stated everything was arranged. I called and spoke to three employees of Onward. They gave me the run around while I was waiting to find a place to live. They had made mistakes related to my paychecks. They keep asking for documents that I already had e-mailed to my recruiter. Terrible communication within the company.
Be very carful before working for them
Hospital wanted me to start ASAP & I could do that. Onward rep kept moving my start date back 4 x. Finally called me Friday 4:45 pm that if I did not start Monday the assignment was cancelled. They wanted me to stay in Motel 6, which was the cities biggest drug & prostitution site. Onward Rep told me to "just put the do not disturb sign on the door & they will not bother you." Not my idea of housing for 3 months or even for one night since it was not safe.
Onward has been a good company .I worked for nightengale and they were Terri le especially my recruiter Kristen who lied about everything.At onward my Recruit or Baron Pal is awesome. He has resolved and issues I've had immediately. He cares about his nurses and is honest guy. If you want a trustworthy recruit or I recommend Baron. He is not cut throat, he is honest, and does what he says. Thanks Baron for all you do .Tracy.He was voted recruiter of the year and should be again.
Not the best agency I have worked for. Be wary of your contracts, good advice with any agency but especially with them. Make sure you understand the wording and get a clear answer as to what you make for overtime. Have it put in the contract. With over 20 years nursing experience I found myself working overtime for $30.00/hr, less than I was making for regular time. They claim all their nurses make that for OT. When they wanted me to renew I told them I wanted $60/hr for OT and wanted it written into the contract. They said no. I said that is fine I will travel with someone else and hung up. They called me the next day and gave me everything I wanted. Had a couple of paycheck issues which they resolved immediately with an ACH transfer. Issues of being canceled and not paid, but also got those issues resolved. All I can say is it was a fight at times. They can meet your needs but you have to stay on top of things yourself, don't expect them to care unless you don't give them a choice.
I am new to travel nursing and decided to go with Onward. WOW!!! Huge mistake!!!!
I've been a travel RN for awhile now. I decided to give onward a try because lured me with alot of bells and whistles. What a HORRIBLE mistake. This agency is by far the WORST agency. They do not keep promises. They don't deposit paychecks. They don't pay overtime that I worked for. A housing stipend??? Forget about it!! I had to sleep in my car for a week because they payed my housing late. When telling them I want out....they threatened to have me black balled from all agencies. They are crooked pimps who treat us like whores for their benefit.!!!! Stay away from this company.
I had to click 1 star.....but they are no stars!!!!
Stay away from Onward Health Care
Travel nurses BEWARE of Onward Health Care. This agency is the WORST agency I have ever encountered!!!! They lie, steal and cheat from you. They care nothing for you. In the travel RN world....they are pimps and the nurses are the prostitutes!!! There are so many other, good agencies to work for. Just stay far away from ONward. My experience has been the worst....not paying me what I was told. Keeping stipend money away from me. Iám starving and am about to lose everything because of how they are treating me. I don't know how any of them sleep at night.