Cross Country Trav Corps
Website: Cross Country Trav Corps
Location: Boca Raton, FL
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I will never, NEVER, come back to this company. The absolute worst organizational skills that I have ever witnessed. I had t send documents in over and over again. When I'm on the phone with my recruiter, i can barely get a few words in and ways feel like im being rushed. I can hardly get a hold of my recruiter half the time. Just so very disappointing.
I have been a travel nurse for several years with three different companies. My recruiter Lorraine is literally the best I have ever dealt with. She is supportive, prompt to get back to me, and in general a very nice person. She always looks out for my best interest and does whatever she can to work with me. My major complaint is with their housing department. All four of my assignments I've had issues. The first that their housing coordinator forgot to renew my lease when I renewed my contract - well over a month in advance, the second they had no idea where they would put me so I just got a stipend, luckily it was only four hours from where I live so I was able to drive up, the third was in an apartment complex that took section 8 and was literally dilapidated, even my recruiter couldn't believe they did that, another was over an hour away from the hospital we worked at because we had a dog and they waited until the week before my assignment started to find housing when I had that assignment secured for over six weeks and continually asked them to look. For this reason we no longer travel with them.
Very disappointed in this company, and they definitely do NOT have your best interest.
Surprised at negative reviews.
Worked for them for almost four years and was a great experience.
Been traveling for 16 years . Some agencies merit criticism but they are not one.
Great housing for the most part.
Maybe things have changed but that's hard to believe.
I finally completed all the paper work and cross country NEVER found or submitted me for any job.
after this experience I do not trust or have any faith in recruiters until proven other wise.
do not waste your time with cross country.
For my first reavel assignment with cross country, I had a recruiter named Jessica. Jessica lost documents that I overnighted her. She asked for the same documents over and over. Finally, i got a new recruiter.
I appied to and accepted a position on a med surg tele unit. Then, 4 days before the start date I get an email from the hospital saying Im orienting to 4 different units. My scheduke was attavhed. I'm never in the same unit for more than 3 days. Additionally, I'm orienting in units I never would have agreed to, such as ortbo.
Neither my recruiter nor the assistant director will admit ots a float position. They keep saying it's not posted as a float position. They will not budge on it. They told me I need to be more flexible.
They baited and switched. They bullied me. First they said it's not a float position then they said they are floating ne so i can have a blocked schefule. But, my schedule is not blocked. They said they thought i coyld handke it because im an experienced nurse. I am an experienced nurse and i know when im beinhg lied to and deceived. They cant get their story straight. They make it up as they go.
I will never travel with them again. They will be lucky if i don't give a 2 weeks notice the first day.
So after I signed a contract for a hospital in the DC area I found out I had been "farmed" out to CC and I needed a hep
B shot. Got to the hospital tried to take my second shot receipt to HR and occupational health at the hospital and
found out the hospital does not require it. Why the heck am I getting shots for a facility that doesn't need it? Now I am told I need a physical and I can use my personal insurance to do this so I get the impression they are not going to pay. Am I crazy, I hear that right? I have asked for written instructions to be emailed to me but nothing so far. Anyone else had this curve ball thrown at them? Thanks
Well I just got crapped on BIG TIME by CrossCountry and Medical Staffing Network. Came from the west coast of Florida to Cedar Sinai in LA for a 13 week contract. I had worked off and on with Medical Staffing since 2002 but not since they were bought out by CrossCountry. WHAT A JOKE!!!! Contract was cancelled while I was still in orientation on the floor due to the staff RN I was covering for coming back from maternity leave per the unit manager who let it slip out while he was talking about possibly changing me to night shift. But that was not the reason given that the contract was cancelled. Was told I failed a PAPER (not computer now and not a standard test per the hospital) ECHO Program Critical Care Exam. This was on a telemetry floor (NOT ICU) and supposedly CrossCountry knew nothing about this exam I had to take two weeks after I got there. I have yet to be allowed to see the results of that test or what I missed. It was given to me by the unit manager who printed it off his printer. made me take it on a tiny desk in his office and talked on his phone the whole time I was taking the test. Made me stop the test and hand him the test because he had a meeting and rushed me out of his office so he could lock his door. Then he put me off for 5 days saying Clinical Education had still not told him my score. CrossCountry offered me two other positions that were 5 DAYS A WEEK-not the 3 twelve hour shifts and in clinics. That was over a week ago and the recruiter and the CrossCountry Liaison keep saying they will get back to me about those positions. AND even though contract plainly states I am to be paid, they are not paying me either..In LA with double rent and no job. ALSO, during orientation found out that travelers from other companies were making 800. to 1000. more per week than CrossCountry (includes me and a L&D RN also with CrossCountry). They are the main contractor for Cedars. Heading back to Florida from this travesty of justice and blatant show of no moral integrity and NEVER EVER working for Medical Staffing Network or CrossCountry again!!! They are CROOKS in every sense of the word!!!!! Spoke with an attorney in Florida who does Class Action Lawsuits and he stated very possible this could be a class action lawsuit. So all you nurses who have been screwed by these two companies keep checking and if this is the grounds for Class Action Lawsuit I will post. Medical Staffing has to settle a Class Action Lawsuit about a year ago ...look it up..I, myself, received a small check from it. So very possible this could happen again. These two companies SUCK!!!!! Where is the SUPER NEGATIVE star button?????
Very disappointed- institution I was contracted with had a lot of administration and financial issues, how is this my concern?! This agency wanted me to "bare" with them-WHAT?! How unprofessional then the 2nd contract was cut short due to 1 complaint -- no support and very unprofessional, I do not recommend CCTC!
They're lucky to even get a star from me!CCT is unreliable and a scam! Made me pay for my requirements (I.e. vaccines, physical exam, blood work). To top it off, the recruiter and specialist were hustling me on completing my documents and the hospital didn't even received it. So my starting date was pushed back. Unbelievable! In addition, i didnt received my full travel reimbursement which is supposedly 30 cents per mile, and i came from hawaii to NY. I've been doing traveling for 6 years and I've never run into these circumstances until I sign up with this agency. The sad part is, my friend referred me to them and Im very disappointed! To any nurses who wants to experience traveling, STAY AWAY from this one, or you will get shafted like I did.
Cross country was my 3rd traveling agency that I've worked for and sadly to say that I am very disappointed with this agency. I'm not sure if it's my recruiter or the company, but the pay wasn't good and I had to pay for my physical, MMR vaccines and not full travel reimbursement. ACLS and BLS renewal was also not reimbursed. Unbelievable... Never been shafted this hard before... But you live and you learn...
I understood what I was getting into when I became a travel nurse, and finally landing on Cross Country was the best thing that happened to my career. After having a number of bad experiences they made it fun for me again. My recruiters were excellent, pay was great, and the housing was extremely nice. As there are a ton of travel nurses at different levels, I can see how some may have bad experiences here and there, thats business. I for one am all for Cross Country!!!
Unreliable and lying recruiters, lost documents, last minute testing and requirements, calls never returned.
The hospitals are pissed with Cross Country and take it out on us!
I recently signed on with MSN, part of cross country. I have been doing contracts for over 10+ years. I was initially given a contract, then the contract was changed( which I caught ). They changed areas of work, rates, no return emails and beyond rude. They lied about sign on bonus, orientation rate and the lies just kept going. Needless to say instead of the company rectifying the situation, they blamed it on me to the hospital! PLEASE SAVE YOUR REPUTATION!!! DO NOT USE MSN OR CROSS COUNTRY!! The recruiter and staff can do and say anything they want, and I realized the corporate office chooses to ignore issues instead of addressing them!
Over the years I have worked with dozens of large and small travel nurse agencies, and Cross Country has been my favorite so far. None of them are completely perfect, but that is to be expected with anything. My recruiter has been helpful and helped find the jobs I was most interested in, and the locations I have always wanted to visit. I am writing this from the U.S. Virgin Islands! Does it get much better? Life is good.
I've been doing contract for over 20 years and this company ( MSN) is by far one of the worst hands down. The recruiter does make a world of difference and if they're clueless, you're jobless.
They are now part of Medical Staffing Network so beware the alternate title. They will not stand behind you, the hospital is their paycheck.
CCS wants to reach its 1 billion revenue goal on the backs of hard working people. You are just a number and nothing more.
After reading these blogs I can tell you, it's all about a good recruiter. I've traveled consistently for the last 10+ years. I've used different agencies. In general, the big companies such as CCTC are greedy and have fat guts. To the nurse who has the tax incentive, you need a good accountant. What CCTC doesn't pay you, you can put against your taxes for a refund , so if the M&I is only $35/ day, have your tax accountant to add the extra $35/day that the government owes you ....This is your money! Plus extra mileage they don't pay you. It's 30 cents a mile for travel. Now for the really good news, right. There is a new testing curiculum CCTC bought called Prophacy that all nurses must take. I am learning that answers I submitted on my EKG were marked wrong when in fact they are correct. The Unit tests are the same. Watch your answers. They have several right answers. You have to guess which ones they want you to answer. This clearly isn't about honest testing to see what you know. It's something very different As I understand, the complaints against this testing racket called Prophecy have been massive. It may be a good idea to get your CCRN or a refresher course before taking them...even then you have monitor them stealing points from you.....Just Beware.
My recruiter is Fawn and she has been fantastic, I travel when I'm feel a need to change from my regular full time position," a working vacation " of sorts. I love the Los Angeles area. I must confess that I've absolutely hated a couple of the assignments I've had. Many of the issues others have verbalized about floating, cancellations or early AM calls to come in at a time later than my scheduled shift...I cried and all but had a meltdown but Fawn listened to me and understood what I was going through, she has been a friend and counselor. I managed to get through those two Hospital assignments(whose names I try not to mention or even think about). Best advise: Have a open mind and be flexible, always consider patient safety because that's the way to protect them and your license.
I've been working with CCTC for just over a year now and I'm finishing up my 3rd assignment. I have to say I've had a fantastic experience so far. My recruiter is absolutely awesome (Carla) and she's always looking out for the best jobs for me. I always feel supported and my recruiter checks in with me pretty much every week. I've never had my contract cancelled and I've never had a problem with my paychecks, housing, travel expenses etc. I've truly had a great experience and will continue working with them.
Ive been with CRU 48 for the past 5 years and have wonderful experience everytime. CRU 48 is a subsidiary of CCTC. I've been canceled once and CRU took care of relocation, finding me another assignment and was supportive. THe cancellation was due to a hospital problem. Housing has been excellent, pay on time and my recruiter checks up with me every wk. As for documents, they give a complete list and I get reminders when my certifications, physicals, fittest are due. So Ive actually stayed with them. When I get quoted a rate, I dont have to jump thru hoops to figure out everything. But I do read my contract very carefully and make the corrections, if any before signing.
This tax incentive thing is a hoax. The M&I should be based on the area you are working. My are happens to be $70/day. This company is paying only $35/day and keeping the rest. What a scam. They get one star, for existing on planet earth. The greed is immeasurable.
I signed a 13 week contract and ended up being called off 2 our of my 3 days consecutively for a month. I was then floated to a floor i did not feel comfortable with and felt like my license was in jeopardy and requested to not be floated to that floor again. A month after that, I got a call with no warning that they canceled my contract because I was "refused to float to different floors". they made me move out of my housing (mind you i moved from GA to california....My home is 2000+ miles away and my recruiter said "we can get you new housing when you sign another contract but until then you have to move out". NO thank you. Bye!
Anyone know of a website and or blog where we, ALLIED PROFESSIONALS, can voice our opinion of travel assignments in general.
For example, taking a 13 week assignment and being canceled after a week for no reason and the company has nothing to say to you.
I have tried to work with these guys a few times now over the past few years. They say they will call me back and obviously, they don't like something about my application, so they just blow me off. NOT a professional way to run a company.
At all costs do not travel with Cross Country. I have done a few assignments with them. On my last assignment the hospital canceled a week before the scheduled contract end date, which was ultimately ok with me. But in the end I did not get my travel reimbursement money and had housing charges applied. So please be aware of this about them. After this I have not received a complete answer from them. Please pay attention to the reviews, I wish I had. And definitely don't use Shelby as a recruiter, she is aloof and unprofessional.
Luckily for me I had a job way before this assignment ended. That's why you always have to watch out for yourself.
My recruiter has been excellent. I'm working my third contract with CCTC and really no complaints yet. My current assignment was delayed a week but that was the facility d/t orientation schedules. So far all my emails and calls are returned very quickly and questions are answered effectively. Housing is always close to my facility and I have felt safe. I show up and do my job and if I haven't noticed my coworkers being unfair in assignments so far. As a traveler I realize I will float to other units first and my contracts have always stipulated how many days they are allowed to cancel me. I plan to continue with them.
Im not going Back to my assingment Monday.......no one gave me the correct instructions to complete my paper work......fax this, fax that, and it takes about 10 miles for me to get to a fax. Ones I faxed everything......it was incorrect. Wasted lots of money faxing, public notary, finger prints, ext that my friend volunteer to faxed from her job......still wrong way, missing pieces......you named.noticed very nice until they get you the interviews.....then no instructions it all........my assingment was delay a week, because of missing paperwork, and they make me feel that it was me.....e-Mail , phone calls.....and still not good intructions!!!!!!!!!fFinally going to assingment, hotel first night, then work next morning, and picking my keys for apt. after 4pm. Oh my Lord....what a nasty place.....called inmediatelly , and of corsé there is nothing they can do.....to get out of the lease.....stay on a hotel with my own money to be able to take a shower and to feel safe. The pass word they gave me does not work to record my hours .......complete nightmare!!!!!!!! I'm home thinking no way, there is something wrong here. Sorry about the spelling my girl change the language on my IPad......is a shame because i like the hospital and people are nice. Will see
The negative reviews are true!! Really bad company. I have been a nurse for 20 years and trust me, you don't want to get involved with this company. There are good ones out there. This isn't one of them.