Location: San Diego, CA
My recruiter Erin made me feel like I matter to her, like a real person not just a traveler. Anytime I need to speak to her she was quick to respond and that means a lot to me, because previous agencies I've dealt with wouldn’t.
They were great in the beginning but then then it was all down hill! They charged me for amenities that were already provided I am very disappointed they are all about money for them and not giving the nurses a fare share for example they got me a job in Hawaii and paid me 20.00 and got housing the staff was making 55.00 as new grads I have 18.00 years of experience. This is NOT okay!
And my contracts were always different from what I was told ! Research before you sign a contract!!!! :(
Very poor representation. They are more concerned about the money they generate than they are about the nurses well being.Very disappointed in my experience. I worked with several other Aya agency RNs who confirmed my exact sentiments. I highly recommend avoiding this company.
Aya consistently met my needs. From the recruiters, to credentialing, to payment; everything had a process and a person who was happy to assist. I will use them for the foreseeable future.
Aya was great in the beginning when they wanted to get you to sign a contract but buyer beware!! They call you every few days/keeping up with you with a fun perky attitude before you start your assignment.
I had to send the contract back a few times to get things written right before signing it. Then when I started my assignment almost 3000 miles away they stopped calling me. Instead I had to contact them about issues starting in my first few days. Then things started to change. They made a mistake on the contract that the hospital never agreed to in the first place. Aya kept telling me they're wotking on it. I had to keep calling and emailing them back. Then they threaten you cancellation fees in a large amount to make you stay. Well sorry but if what I signed is not what's being honored then I have a right to say something. If the tables were turned they would make me abide by the contract.
Aya does not stand behind their nurses. Instead I was made to feel like I was making a mountain out of a molehill. I'm an experienced nurse with 10+ years in my field. I'm not one to make a hoot unless it's valid. When I threatened to complain to the DOL (for getting auto deducted lunch breaks when they were not taken) they got real nasty. Sending a bulldog to bully me over the phone was their resolution instead of dealing with the issues.
NEVER AGAIN!! Now I'm stuck 3000 miles from home looking for another job and trying to re-coupe my moving/living costs.
So please beware. Think twice. There are so many companies better out there.
AYA is the best!
AYA is not just my agency...they are my friends...I have never met them in person...however they treat me like a friend...not just a project...Danielle H is not only the most professional person I have ever met...she is trustworthy, kind, and always right...trust me...love this company>.
You could try the agency atlas med staff. Todd whitehouse top pay agency. He always call back.
The process with Aya was the smoothest, easiest going and most pro active communication I have ever encountered with an agency. Specifically with my credentialing specialist. She was awesome at getting info out to me and answered all questions in a very timely manner!
Lied to me.
They rushed me into signing the contract before i have the chance to read it. Only to find out the pay was different form what was promised before i interviewed and accept the assignment. Will never use them again. Plus their emergency line is a joke, no one answers the phone and it could take 2 hours or more to get a call back. Good luck to that in a true emergency.
World class agency!
It has been a wonderful experience dealing with Aya Healthcare. The staff is world class. I would especially like to mention my recruiter Helen. She has been such a pleasure to work with. She is professional, courteous and on the ball. Initially, I contacted another travel health care agency but I did not receive the prompt response to my questions and information that I received from Helen. This is my first travel nursing job and so far I am very pleased!
Above and beyond!!!!!
My recruiter at Aya has gone above and beyond with helping me find the job I want. I trust her and am impressed with the timeliness of her assistance. Definitely an asset to the AYA team - a true class act.
I'm new to the company and my compliance specialist has made my transition so smooth and VERY enjoyable. I think I've been put in GREAT hands with here and this company. She answers ALL questions and return ALL calls which makes me feel VERY confident about the choice I've made by joining this company!! Thank you!
Pleasant and professional!
My recruiter was pleasant and professional during our conversation last night. He demonstrated an in-depth knowledge of nursing's present day concerns in the health care culture. He was supportive of my personal delays to travel nurse, but gave positive alternatives and options that may work with and fit my lifestyle. After speaking with him, I certainly feel more comfortable in working with Aya.
The best of all travel nursing!
After six years of being on staff I decided to pursue travel nursing. Another level in my nursing career. I could not have made a better decision with Aya Healthcare. I have now been traveling with Aya for nearly 1 year! I receive top dollar stipends, full time benefits, signed on 3 other RNs whom love Aya too. Plus, my recruiter makes sure I am taken care of! He is most professional, friendly, supportive, and diligent. I will be traveling for as long as I can. Cool part is picking where I want to go. Best part is Aya really appreciates everything I do for them. The gifts add to this appreciation. I am so happy with Aya Healthcare! They are the best!
1st and last time
I was very excited to start working with Aya because my recruiter was calling every week making sure i got the job that i wanted. The problem occurred because I was quoted a weekly pay prior to signing my contract that was $300/week less than I was ACTUALLY getting. My recruiter said she will look in but came back saying "i was probably getting taxed at a different rate" than she was use to and that is why she quoted a different weekly pay. Meanwhile, I am out $3000.00 for the total length of my contract due to this discrepancy. I mentioned this to another traveler who used to work with Aya and she said the EXACT same thing was happened to her. I couldn't wait to leave this contract. Now looking for a new agency.
My credentialing specialist is always fast to respond. Helps anyway she can and willing to do whatever she can to make it easier for me. Great attitude and just a wonderful person overall! I really enjoy getting to work with her!
My recruiter at Aya is a gem!
I have been a travel nurse for last several years off and on, and have had a variety of recruiters. My recruiter at Aya is by far the best recruiter I have had and I have had some good ones. However, she is an excellent one! She is proficient and expedient and assertive. Two out of two times I had offer within 24 hours of letting her know what I wanted and she submitted me to area of interest and location and did not attempt to push me into something I did not want. She is a gem!
Absolutely amazing recruiter!! She's always so upbeat and happy. Calls not only to check up on how the assigment is going, but calls at least once a week to see what fun things I've done in the area and tell me about what has happened in her life over the last week. When you feel like you're putting your career into the hands of a friend, and not just someone looking to get a paycheck out of your work, it makes sleeping at night so much easier. We don't treat our patients like numbers so we shouldn't be treated as numbers.When driving cross-country, my recruiter told me exactly what to do to keep my mind occupied. A friend of mine also contracts with Aya and her recruiter actually made her a playlist for her drive from New Jersey to Nevada. You really can't do any better than Aya!!
Work ethics above and beyond
My recruiter at Aya is the most caring and compassionate recruiter I have come across in my 16 years of nursing, Work ethics are above and beyond. I can honestly say that I'm glad that I was contacted by this recruiter, I have come across many and none and compare to the work and effort she put forth. I am very fortunate that we have had time to cross each others paths!
My recruiter came highly recommended from a good friend. As a 1st time traveler, I was somewhat nervous and unfamiliar with the process. She took the time to go-over and explain what to expect as I moved forward. I was never left wondering, her follow-up was spot on. She referred me to other AYA professionals that were top notch, just as she had promised. I am nicknaming her "my compass". I am looking forward to giving her my future headings and trusting her to find my way. I have already referred her to another friend.
Aya made it seem as if there is a family behind you working to make this a great experience! From my awesome recruiter, to the payroll team who makes sure to get me paid correctly each week! I’m very impressed!
Top notch recruiters
My Aya recruiter is a gem. I was incredibly lucky to fall into her knowing hands for my first ever stint at travel nursing, She is thorough, knowledgeable, patient, smart, thoughtful and efficient. Even if I couldn't reach her on my first call, she was always quick to get back to me. She was fast to make moves when I needed help and she was always such an excellent listener when all I wanted was to vent!
My recruiter went well above any expectations anyone could possibly hope for in a travel nursing recruiter. Not only is this man friendly, but he is dedicated and true to his word. He kept me well informed everyday, found multiple positions to my specifications, and was even able to relieve my anxiety of being a first time traveler. He earned my trust, respect, and built more than just rapport, he has earned my friendship. I am, honestly, eager to work with Aya Healthcare!!!
Aya Healthcare Review
My recruiter is awesome! She's always so upbeat on the phone and I can tell that she cares about my happiness.
So Happy to find a site where I can sing the praises of Aya Healthcare. It's been difficult to find representatives that really have my interests at heart. I'm particularly selective when it comes to travel assignments (I've spent enough time in the industry to know what I want), but my recruiter is never pushy. More than that, she knows my preferences so I don't have to constantly decline jobs. Highly recommended.
Loved My Last Two Jobs
Currently waiting to find my third job with Aya Healthcare. The first two went great: very smooth reimbursement process (other companies have been more difficult) and I loved the housing. Pay rates were a bit less than I've earned before, but the quality of service I've experienced with Aya Healthcare is fantastic.
No travel nursing agency is perfect, so I'll never give out five stars. That being said, Aya has done an amazing job for the most part. A few slip-ups here and there, but I've stayed with them for years because my recruiters find me the jobs I want; its that simple really.
Way More Offers
Wow, I've been with a few agencies and had decent luck with travel nursing, but I couldn't believe how many job openings I've received after signing up with Aya Healthcare. I'm taking my second assignment in a month! Can't wait!!
Been a Great Agency
Aya has done everything right for me. Pay was good and I loved my housing.
I have worked with several companies and this was the worst. I did not chose them, my previous agency went out of business and Aya picked up the contracts. 1) they jacked up my contract and despite the promise to keep the money the same as my former, they NEVER did get it right til the last 2 checks. I had to send the contract back multiple times as they couldn't quite figure it out. 2) my recruiter was not responsive. When trying to figure out a problem it would take sometimes weeks as I would not get replies back expeditiously. 3) my checks were short every single week and it would take over a week to get them to even look at it. 4) when they couldn't find all my documentation that had been submitted I was threatened on Tuesday that if I didn't get them all this paperwork (a notarized i9, a physical, and copies of all my dl,ssn, and certs) by Friday they would hold my pay.... WTF?? Oh and I was working Tues wed thurs, so there was no way I was getting all that to them.
I found them to be very unprofessional and non responsive. The only person there that ever did what they said was Dan. He was on top of things, just unfortunately not involved too much as he is the manager/boss. I will NEVER work for them again.