Location: Omaha, NE
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I have worked for several travel companies over the years and most recently with Aureus. I never had any issues with them. My recruiter was great and everyone was always very friendly. Nothing negative to say about Aureus.
I had my resume up for another career when I was contacted by a recruiter from Aureus. I decided I might try one more travel assignment. The first recruiter was really helpful. Then I was contacted by a woman named Tara. She tried to pressure me into hours I didn't want. I detected a bit of an attitude from this woman which started putting me off. Later I interviewed with a hospital that I decided not to go with and "Tara" got pretty rude on the phone asking me what the problem was and how I shouldn't interview if I don't want to take it. So I looked this company up online and started reading all the negative reviews. Glad I listened to my gut on this company. Thanks, Tara, I've been around long enough to detect pushy used car salesmen and bully tactics don't work on me.
Once you accept an assignment; they will hang you out to dry. Their concern will always be for the "Client" and will always side on their behalf. Expect unprofessionalism. Degradation and disrespect. Other positive reviews may be propaganda on behalf of the company. Imaging professionals beware.
I have been traveling with them for the last 4-5 years and always find them very helpful, communicative, honest and responsive. what we do is stressful and hard. It is a convoluted living that we choose to participate in. I have made a decent wage and any discrepancies that arise are resolved by their attention and willingness to look at the situation honestly. Several times they have had my back when unexpected situations arise and help me navigate to the best possible outcome. They always respond to my phone calls, e-mails or texts. Just when I feel the situation is hopeless, they come through. Really love them
I have completed 3 contracts with this company and I have nothing to say except how stress-free my contracts with them have been. My expectations were realistic from the beginning, my account manager/s have far exceeded them. I am about to re-sign for a 4th contract and have turned down better financial offers in favor of a stress-free contract.
Aureus has some really great people working for them. But those great people sit behind a desk and make money off of us. We work hard and we are the ones who are making the sacrifice. Everything we ask for should at least be considered and NEVER flat out refused. Every company you staff with or work for has guidelines in every area that help with per-diem stats. The government sets daily perdiem amounts of housing and meal limits based off the are you are in. The hospitals and states already comply and expect this much. Skimming off tax free perdiems is like robbing not just the worker but the government as well. You can do all this stuff yourself. It is not that complicated and I have began steps to break this maddening cycle. If you think your not being robbed, look up your perdiems yourself at: http://www.gsa.gov/portal/content/104877. Compare what you are actually getting to what is suppose to be. Because somebody is getting it! They will tell you they do not comply with GSA. But that is untrue. It is government regulated and they have to comply with this. How they get away with only paying me 1/2 of what I am suppose to get, is what I plan on finding out and avoiding in the future. Pimp yourself out people. You'll make better money and its really not that difficult.
Have been been traveling for 16 years.
Have at times worked for four other agencies, not because I was unhappy
but because of job availability.
Surprised at negative reviews.
Aureus is by far the best.
Have been working with them almost a year, several assignments. Never had a problem, very attentive, great pay.
Everyone experience will be different. I will say Aureus have the potential to be a good company to work for but in my opinion they need a better system. I have had an okay experience with them. I don't want to blame the account managers or in essence say they are at fault for everything that has been going wrong but they are the only person I've had contact with so it just happened they get the blames. All the facilities I've work with has been awesome the people were nice and always willing to help. My biggest problem with Aureus is that they could not get my check correct, it was always something and I will have to wait days and sometime week before it is fixed. And when it's time for them to get you housing it takes forever and the hotels they put you in while waiting are not always in good condition. They have a tendencies to agree to a lot and don't deliver.
I don't normally take time to do review, but I thought someone need to know what they are getting themselves into, because I did read the others reviews before starting with them but chose to ignored them and now I learned my lesson. Do your research.
I took a job with them because I became desperate after being told that there was nothing available for new graduates and they were the most persistent for the job. The pay was not good, times that I could contact my recruiter was only during work hours which did not work out and I was placed in the most dangerous area of the town to live. Would absolutely not recommend to work for them.
I went with this company because they were the first to respond to me and were persistent.
I ended up in a horrible housing situation with them.
I came out of my assignment more in debt because of the poor pay.
When a family situation required me to return home I was threatened by the company.
I understand the need to follow through with a contract but family comes first.
After reading all the bad reviews, I still chose to go with Aureus, bad mistake and lesson learned. Maybe they do have a few good recruiters but the ones I had were only concerned with themselves and definitely were not a nurse advocate and as most reviews say they use you to better their pockets and could careless about the nurses. As long as you are doing what your recruiter wants and you don't complain about the assignment or facility then of course you will not have a problem with them but if you are vocal and stand behind your true nursing career and want to be the best nurse that you are then you better be prepared to be BULLIED by this company. That's right....THEY ARE BULLY RECRUITERS and prey on new nurses, unfortunately I was not the new nurse, I have 10+ years experience although my first travel assignment so therefore I was a BULLY target! But everyone must explore and find the right team for you..I have found better and there are still so many better companies out there. These people will Steal, Cheat and Lie to you...if it hasn't happened I promise you it will!! First and Worst company but thanks for the lesson learned and now I can move forward being the best nurse that I am!!
This is a horrible company, and they should be investigated. They are not on the up and up, and bank money they keep from you. Stay away! Choose a better company with better ratings!!! They made my life a living hell for 6 months, and threatened to sue me because I wanted to use a new company for my extension at a hospital. They use many scare tactics and do NOT CARE ABOUT YOU AT ALL. You are a dollar sign to them, a number. their ratings online are below 60%, and other top companies are 90-100%. CHOOSE A DIFFERENT COMPANY, THEY ARE HORRIBLE!
This company takes too much of your hard earned money from you and they don't care about you at all your a number not a person. The staff at Aureus only care about their own business interest which is how much money they can make off you from your contract with the hospital. They do not provide decent housing or a realistic stipend reimbursement for cost of area if you choose not to go with their housing. Don't choose this company to travel with, you will regret it.
Okay first of all am so passed about all this negative reviews because none of them is true I love this company so much am sacred to switch to another one my recruiter Kim is a caring person to me she always call to check on me and if I have any questions she always replied me back with a call or email. She does everything to get me a job when my contract is almost over so I won't be without one. And they put my family and I in a wonderful nice home to show how much they care they remember my birthday I got a birthday card and a gift card so please tell me if any other company can beat that. Aureus really do care for their employees. Don't let nobody stops you from your blessing with all this negative comments.
They don't care how far you travel,if you have money once you arrive,& will constantly call,text & email while you are taking care of patients!They can't be trusted.They are pond scum.
This company should be taken down just for representing the medical world.They are the most despicable humans alive.They will lie,cheat,sneak & most importantly,disrupt the nursing work that you were hired to do!! Do not trust any company that puts patients in danger!! I also believe they are prejudice against women!! Read the reviews,most men seem happy.Hmmmmm....
This is my first assignment with Aureus and I couldn't be happier. They reimburse the total amount for licensing and certifications. I have worked with 3 other agencies and have other been reimbursed up to a certain amount. I have also been quite satisfied with the stipends I receive, which have more than adequately paid my housing and meals. As far as the hourly rate, I find it comparable to the other companies, when you determine the hourly rate including your stipends. I would strongly recommend Aureus and intend on continuing my travel nursing career with them.
This company is the absolute worst to travel with. You'd be better of walking down a dark, scary alley in the ghetto late at night, cause at least that mugging or worse would only take a few minutes instead of 13 weeks. They will take everything from you they can and it isn't worth it to travel with them. I'm getting ready to file a complaint with the Department of Labor for all their required (yet uncompensated) stuff before you even start a contract.
I was warned about Aureus, but I didn't listen. Now, I'm paying for it. Go with Advance Med!
This company seemed very concerned with you (the nurses)well being but once contract is signed it seems they care less! I had to figure out a living situation the first weekend I was there, due to them calling me while I was driving across the country? This makes no sense, the whole reason I went out early to make the weekend was to get settled. Then they talk about OT and its not there, which you can't guarantee I understand, but don't make promises. They also said they would reimburse for uniforms, but recieved nothingand when I asked the supervisor of my recruiter,he stated we never do that. No consistent communication at all but then throw in when the recruiters text or email you, they"tried" your out there working but your going to be able to take calls and texts, no. Then they never told me or reminded me my temp license would expire a week before my contract was up, it's supposed to last the entirety of your contract,they could've gave me a heads up and I would've paid for it to be done. So they considered it my fault and ending my contract early so they took my travel reimbursement and took close to $500 for housing for the week I want there because of my license. They told me that after review I would be allowed to take another contract, yea no! I worked very hard and do believe I made them look better as a company, many regular staffs asked me to stay longer due to my work ethic. They lost a good one and I've recommended many nurses to previous companies, this isn't my first contract,so I'm aware of more then they think. The sad thing is they talk about how much they care about their nurses but I know I'm working for less then I make home but do it for the experience, they ruined it for me and I know they made money off of me. It's sad,I love what I do and won't let them ruin future endeavours for me. Be smart and do your research before signing anything. They will blame you with no fault to themselves.
I want to start off by saying I here people talk about travel agencies and their recruiters, and in all fairness I am not going to say it is the agency itself, as this is my first travel assignment ever. I will go so far as to say that I believe that one's experience is based on the experience they had with the recruiter and not so much with the agency itself. My situation started off really bad from the testing and the drug test. I asked several times if I had to be tested at the site and was told no each time but there was a test. Each facility I believe will give a basic competency exam. Then they have me such a low stipend for housing that I asked them to find it for me because I couldn't find anything for the price they were giving me and even with that it was a disaster. I had to stay in this nasty extended stay and eventually wound up paying ant additional $202. out of pocket for a decent hotel stay.
Then my pay was not right, I was suppose to be on a med surg floor and when I got to the floor it was a step down and they told me I needed to speak to the manager myself.
Then they only have me $100 a month for food. I couldn't eat breakfast lunch and dinner from mac Donald's for that amount of money.
I called my travel coordinator at the facility I was working at and found out that the Aureus was pocketing money I should have received. My contract was extended and of course I did not stay.
My recruiter was bad I am not sure if it was the agency itself, but the thing is as you change states you also change recruiters. I am not sticking around to have the same experience with a different recruiter, I will just have to switch to another agency all together. I am rating them one star because that's the lowest I can go.
If you chose the agency make sure it is based on a recommendation from someone who had the recruiter you are will be using and that the experience was a good one.
Worked under Aureus for 3 years straight now. They have always taken care of me every step of the way, with my housing needs/wants, time off requests, paperwork. I could not be happier with them. Account reps are very personable and helpful with any questions I've had. Recommend them highly.
They are the worst company- out for themselves - do not have the nurses back- would not work for them if they were the last travel company on earth. Stay away from Richard as a recruiter- does not care about you the traveler. We as nurses need recruiters and companies that will stand up for us and have our backs!!!!
COMPANY DOES WHAT THEY CAN TO MAKE AS MUCH MONEY AS POSSIBLE WHICH IS WHAT WE ARE ALL HERE TO DO BUT THEY DO IT TO THE POINT THE NURSE DOES NOT PROSPER. HOUSING DEPT NEEDS HELP. WILL NOT PROVIDE INTERNET OR TV. BEEN TRAVELING SINCE 2007, USED THIS COMPANY ONCE AND WILL NEVER AGAIN.
BEWARE!!!! This is the most dishonest company I have ever dealt with. I have been a medical traveler for years and will never work with them again. They will cheat, lie, and steal to make a buck and they do not care about the worker at all. This is a high class prostitution ring so please do not get sucked in. The recruiters are the most shady characters who will do anything to get you to sign on the dotted line. DO NOT FALL FOR IT!!!!
This company is inconsistent and dishonest. They constantly fail to compare your resume and travel desires and experience level to the contracts they are trying to fill. therefore causing you to constantly tell them whether or not you want a job in Nebraska or if you are qualified (the job requires 5 years of experience and you only have 3, for example). AKA, you are doing their job for them. I had various times when my recruiter asked me to manipulate the truth or flat out lie to my managers or landlord for housing. If they are asking me to lie, how often are they lying to me? Their insurance is awful too, don't bother. You switch recruiters every state you travel to, so even if you find the exception within the business of crooks, don't get too excited because it will only be for a brief period of time and who knows who you will get the next time. My friends who went to California had a nightmare with their recruiter.
One recruiter for Portland, OR was great. Next recruiter for California job was bad. She lied to me. California Hospital told me they had cancelled the contract. My recruiter told me they did not. Hospital did not orient me & then turned around and said I was incompetent with their EMR. Of course I was since I had no orientation. My 2 days of orientation were with nurses who did not even work in the same dept, nor do the same job & did not show me anything. They grumbled why were they stuck with me. They never reimbursed me for travel or expenses.
I have been with this company for 8 years. Always get what is promised. Pay always correct and on time. Housing is great. Hospitals are always as presented. I would recommend them to anyone.
If this is the last company to work for... then I will go permanent somewhere. This was the first company I called when I was going to start traveling. I had a wing man who knew the game. He helped me with what is a good contract or what was bad. With Aureus I didn't even need his help to figure it out. They offered me $.50 less than I made as a perm employee with benefits, insurance, etc. She knew I was "new" and assumed I was stupid as well. Poor move.
The most common complaint I hear is how often nurses have been sued by this company. I have heard the stories and the first time I thought it was a fluke. Once you sign it they have you. Assignment sucks.... too bad. They will sue you for the rest of your contract if you decide to leave early.
Horrible pay packages: Is the strategy to underbid on every contract so you get the gig? Then you don't have enough to pay your employees who are actually carrying the pager and getting up at 3am... making you look good. You are part of the problem that is called "race to the bottom"
PDMI reimbursed based on your receipts submitted.
Tax free wages have nothing to do with max allowed by GSA.gov. Excuse: "We don't want you to get in trouble with the IRS" BS!!! If my CPA is good with it I am too and you don't give a rat's about anyone getting in trouble.
Lie after lie after lie...
I can't tell you how many recruiting bonuses I have made by pulling people out of this firestorm. It's interesting to hear how former employees speak of the practices of Aureus. You have no souls. Eat it!
Good luck everyone. Negative stars not available