Location: San Diego, CA
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Oh how I wish I'd read these reviews first! I have traveled for several years with cross country, Advantage RN and American traveler. There's usually one thing about each company I didn't like but, American mobile had positions in Burlington Vermont, a place I've always wanted to go and the pay is good so we jumped. We start our contracts on Monday but so far our recruiter, who sounds like a ditzier version of Tara Reid on the phone, still can't spell my name right and is does not follow up as she should. She's quick to respond but always refers me to somebody else to answer my question, what the hell is she there for them? I'm talking simple things like, when is my first paycheck? The documents analyst has misplaced several things I have sent him via email and keeps requesting the same copies. So far I am not impressed at all. I hope this assignment is much better than what I'm expecting at the moment.
Please PLEASE Please believe what you read here! I wish that I would have done more research before I signed with AMN. Lesson learned. They will lure you in and then cut you loose and throw you under the bus for their own benefit. I just had my contract cancelled in the 5th week. The accusations are all lies and to top it off, the only person that will speak to me is the Clinical Liaison and she just keeps threatening me and insulting me. Recruiter won't answer the phone or call back. Bullies and liars!!
Their big pitch is that they work with Kaiser hospitals, but rumor has it that Kaiser is going to be opening up to other agencies soon because they aren't happy with AMN. They don't support their nurses, they don't respect the nurse manager's desires, and from experience the AMN nurses are CONSTANTLY canceling for any number of reasons. Stay away!
They're Awful. They're to big and have way to many people managing you. They constantly get the pay checks wrong and will never stick up for you if a hospital treats you terribly. Run. Don't work here.
I've been traveling with onward, an affiliate of AMN since last August (but never will again!) I have spent countless hours on the phone getting paychecks corrected, and have been passed around for a number of weeks to get a simple form filled out for a new job. They once took money out of one of my paychecks for an "adjustment" from a paycheck 6 months before without telling me beforehand-I had to look at my pay stub to figure it out. I've been misquoted multiple times about pay and guaranteed work weeks and overtime pay in California, and was told GWWs don't go in the contrac-- then later found out that wasn't true after getting cancelled multiple times on an assignment and not getting paid. So much disconnect between departments, one of the lowest paying companies, and you don't feel valued. I would highly recommend avoiding this company and their affiliates!!!
I would NEVER recommend this company to any nurse that I felt was a friend, or wished well in their careers. AMN is a very large company, and as such the treatment you get does depend much on your recruiter. IF your recruiter is on top of things and has your back, you will do alright. If you have an average or less recruiter you can forget about having any kind of customer service. You are a number in a long list of numbers, they will not pay you if there is any way possible for them not too, and any company that operates like that, you should stay away from. I feel like the policies are dishonest, keeping the nurse in the dark. The way I was treated was dismal, one example being they did not pay my travel money till 2 months into a 3 month contract, and that was only after NUMEROUS phone calls. It was terrible, you may want to give them the benefit of the doubt, but don't, save yourself the headache.
AMN and now all subsidiaries are really the pits. Working through them as a subcontractor has been a horrible experience. They are theives and most of their staff is rude, dishonest and they do not treat their Nurses or anyone who subcontracts through them with respect. They are BULLIES in every sense of the word. They have a high turnover rate internally and many of their nurses jump to other companies once they have had a taste of their bad business practices. They are not attentive, properly trained and do not follow up until you harrass them. They are pushy and rude when being called out on their many mistakes. Keep all your communications written because you will have to use this later to fight for your staff. BEWARE of this company! Once you sign up with them they make it very difficult for you to switch companies and continue working at the same facility. They are slow to pay force agencies to dispute for months and partial pay bills!!! Run while you still have legs, they will steal them right off your body!!
I have been doing contracts for this company, same recruiter since 2008. After I signed a contract with the company that was not honoring the contract I reached out to my recruiter for a listening ear and some support and guidance. Not only did they ignore me, during one particular illegal issue she responded by instructing me to stop contacting her. She also threatened me that I had to finish the contract. I knew my rights- she acted like I was their slave. Regardless I finished the contract and ironically got more support from the facility I was working for. I have not heard from the agency since and they are ignoring all my calls regarding a referral bonus 1500 that was promised. A year ago I would have sworn by this company- now they took my money and ran! I am disappointed! My advice- have EVERYTHING in writing and referral bonuses are just bait and lures!
I had worked for AMN through one of their sister companies, Nurse Choice, for several years. In 2011 I was supposed to work a contract for them in CA. My recruiter and I and I had discussed the money, etc. But, when it came time to sign the contract it showed a much lower rate. We went back and forth for about a week, they wouldn't change the number for the rate I was told, just kept saying,"If that's what you were told, then that's what you will be paid." Really??? Long story short, I didn't take the contract. Now here we are 5 years later. I'm supposed to take a contract with them in RI. Several things happened but, the most telling one is the dog deposit. I had always had to pay a dog deposit. They always insisted on taking it out of my pay. So, now I want to know why, every where I go with them it is always $300 dog deposit? Now they also want me to pay an additional $100/month for pet rent. So, I called the place I was supposed to be staying. The pet rent is only$80/month and there is no pet deposit......... yet, I have an addendum to my contract they want me to sign saying they can take the $300 out over 6 weeks. NOW I am pissed. AMN is a crooked organization, they take all they can and give the nurse very little. A company that pays 1099 has the same contract, the pay rate with them is $69/hour, I would have made $40/hr with AMN. And they would have taken $75/week from me when it really should have been $20.
Why do they even deserve this one star is beyond me. They are the worst company I have ever worked for, lied about a contract to me, now im stuck for 6 months. Beware, they dont care about their staff just about making money and looking good. Time to lawyer up!
Ignore all the bad reviews and make your own decision. I am glad I did not listen to popular opinion and went with AMN for my first travel assignment. I was referred to my current recruiter by my former preceptor at my first staff job and I have no regrets. I have actually worked exclusively with AMN for 2 years now with the same recruiter, Heather Murray. She is incredibly sweet and looks out for my interests every single time. If I was not happy with this company, I certainly would have continued traveling with another company as there are 400+ of them out there. However, Heather is awesome and I would hate to break that relationship needlessly. If you are looking for a recruiter that has your back, she is it. Despite the fact that she is with a company that frequently gets a bad rap in the industry, she is one of the best out there and I have been extremely happy with all of my assignments. By the way, I have also never had bad experiences with other AMN personnel (payroll, housing, etc). If I ever had any issues, they have been resolved VERY quickly. Like I said, ignore popular opinion and evaluate AMN on your own. There are still good people working for them, and Heather is one of them! Oh, BTW, I AM a real AMN traveler with a real experience, not an AMN employee puffing up ratings. AMN deserves my 5-star rating.
AVOID AT ALL COSTS!
THEY ARE THE WORST TRAVEL COMPANY IN THIS COUNTRY.
YOU'VE BEEN WARNED.
They haven't properly paid their nurses in over 5 weeks. They owe some will over $5000. They have no solution to resolve this.
DO NOT EVEN TAKE A SUBCONTRACTOR POSITION WITH THEM. I work for a different company that is amazing, took a subcontract through AMN, specifically had a "no float" clause written into contract after speaking with director about it. Every week the hospital kept trying to float me, and every week I said I have a no float clasuse. AMN knew this from the get go, and then supported the hospital's decision to terminate my contract 3/4 of the way through because I wanted both the hospital and AMN to honor their agreement that was legally binding. AMN is deceitful and shady, so even though you get it in writing don't expect them to honor it. I would give them negative stars if it were possible.
Ever since they took over Onward Healthcare things have been way downhill. This company is only concerned for their best interests and could care less about their nurses. They will squeeze every Nicole out of the employee to put in their own pockets. Some of their clients (Kaiser) refuse to pay their travelers if they clock out just15 minutes late , even when their relief doesn't show up on time. This needs to be addressed with California's Industrial Labor Board. What they are doing is Illegal. Don't ever work for this company. They are slow to respond and are thieves!
I am completing my first year as a traveler with AMN. This can't be the same company these other people are talking about. My experience has been nothing short of excellent, exciting and rewarding. No situation is ever perfect and I have had a few issues, but it is all in how you respond to it. Every issue I have encountered has been handled by the AMN staff in a timely fashion and with the utmost professionalism. My recruiter Stephanie Gilliland is the greatest. One situation involving the facility resulted in the cancellation of my contract but through it all AMN supported me and within 2 weeks I had a new contract. You just have to maintain an attitude of professionalism. I never worry about my housing because AMN housing department is the best. Every apartment has been clean and in a safe neighborhood. One apartment was brand new and the other was on the 14th floor with the most magnificent view ever. I wish I could send pictures!! The grass always looks greener on the other side but Im going to stick with AMN.
I would like to tell you how WONDERFUL Matthew is in terms of customer service, communicating details, and being sensitive to the concerns/requests of the customer-HE IS AMAZING!!!!
I was completing an advanced degree and considering options over the past year-Matt was incredibly patient and informative of available options. He consistently sent me available clinical selections and responded in a kind and understanding manner-when I went with another full time position.
When the full time position became not as advertised, Matt was completely understanding, offered me viable options commensurate with my education, experience, and extreme pickiness!!! He really went to bat for me and lobbied for me to be accepted for the Santa Rosa perioperative nurse position. He was reassuring when I needed it most. He was consistently thorough in informing me about the details and requirements of the position and I am deeply grateful for his professionalism. I have worked with recruiters over the past 20 years and Matt really stepped up and exceeded all others. I am grateful for his expertise and his ability to assist me with my professional career. I am indebted to him and Nurse Choice for their assistance and caring for me as an individual client.
DNP, RN, CNOR
Ditto to all of the negative reviews all listed. I had Matthew as the recrutier, the same as listed below, and every negative review is accurate. It was fast talk, car salesman bait and switch tactics. Never trust a word they say. Do not believe the "verbal contract" nonsense that he throws as you. REad your contract very carefully and make certain that every minute detail is listed, but hopefully you will be smart and not go with this compmany or any of their umbrella companies at all. THEY ARE IN THE WRONG BUSINESS, THEY SHOULD BE SELLING USED CARS OR JUNK BONDS.
I would give ZERO STARS IF POSSIBLE. The recruiter I had MATTHEW is a bully and fast talker. I finally found a job I could submit myself for and he submits me for something totally different. I did the two round interview with the hospital and felt great about it, actually got the job. Yet, MATTHEW calls saying they want a different shift AND different job and they were not budging. Why did I waste my time doing all of this for a job I didn't agree to be submitted for in the first place?!! When it was said and done e still was trying to convince me to still accept the job. I said no and I felt they weren't doing things as discussed meaning via him and the hospital. His response was "oh sorry to hear that". Was leery about him from day one, rushing me into a job after hearing him read his script. Never mind working to accommodate you tthe nurse who has to leave from wherever to work a
Job. Will NEVER allow him to recruit me much less maybe not even work with this sheisty company. Just because one job didn't work out didn't mean another wouldn't eventually. MATTHEW will not benefit off of me and my nursing career.
There are no words to describe just how horrible this organization is. They will use you, abuse you, and if you mouth off to them they will blackball you I'm this talking 50's era, McCarthyism type discrimination! Working for AMN was the most regretable decision of my life! This company needs a very large class action wakeup a lawsuit.
This company is terrible. They let a hospital ruin my contract because a nurse didn't like me working for them. AMN sided with the hospital and threw me under the bus. I did nothing wrong and now I am a DNH. (Do not hire) and can't work for a lot of hospitals thanks to these BULLIES! Stay away from AMN, they are the evil empire!!
My husband and I have been doing travel nurses for over 2 years. We worked for a wonderful company Onward Healthcare! Unfortunately for us AMN bought Onward in July 2015. First I must say the only reason I have stayed is because our recruiter is still considered Onward and we absolutely adore her and the whole office staff in Wilton, CT.
We have just had problem after problem since AMN took over, I can never get an answer from them when we have a problem, my poor recruiter has to work twice as hard to get an answer or something fixed, like our pay, travel reimbursement, out health insurance, cockroaches in the awful apartment we are in, never had a complaint when we were with Onward and Onward alone. I know for a fact hospitals are paying completion bonuses, but I have yet to here a single Travel Nurse that started with AMN ever receiving one. This would include us.
My husband and I are ICU nurses and we are floated to m/s almost everyday. This wouldn't bother me so much, but the lack of help and resources at this (Kaiser) hospital is just terrible. We have been here for almost 4 months and the managers of the ICU haven't either bothered to introduce themselves, but insult us and don't even know our names.
Unless you are just trying to get into a Kaiser hospital as a full time employee.. RUN... AND RUN FAST.
I accepted an assignment at one of their exclusive contracts in New York City. I made them lots of money and I know this because I made none. Stuck in the situation I did 3 13 week assignments or 9 months in an apartment with my family. The accommodations were way too explensive and we were haunted by the druggies that like to hang out around the apartment site. My 2 year old may have wet the bed but we were on this bed for 9 months. Were they really going to put another person on this bed?? Now they want to charge me 2000.00 for a bed and a dirty carpet. People actually have real lives with real families and no we are not all going to live according to the contract! Sometimes a child may wet the bed--replace it. You made enough money from me already, I made your company look good already..replace it!
Pretty sure the good reviews here are written by the staff. This agency will make your life hell. They lie lie lie! I wish I had known before I signed. Leaving travel nursing after one contract because AMN ruined it so bad I don't trust anyone.
You have been warned, seriously. Zero stars!
i won't go into details in case i need to sue these crooks. Just trust me and stay away, they have children who have no idea about anything running the show, you might have the good fortune of getting the one or two competent recruiter but generally you are at the mercy of fools.
-1 Stars!!!! What a piece of work. Cant believe a word they say. Poor process, terrible hospitals (KAISER). No wonder they are obviously getting such a good rate and paying ok at Kaiser. The BS you have to put up with is NOT WORTH IT! THEY CAN NOT KEEP PEOPLE SO THEY THROW MONEY AT THE PROBLEM. TRAVEL NURSES HAVE FIGURED YOU OUT AND I HOPE YOU SUFFER TRYING TO FILL YOUR NEEDS. I SHOULD HAVE PAID HEED TO ALL THE WARNINGS. TRAVELERS BEWARE.
Actually "ZERO STARS"!!
AMN is everything that 99% of the reviews have said and worse! The 1% I'm sure are their recruiters writing in to try and give the company some positive light.
I never wanted to work for them and wound up being submitted to a position through my company that they were the "3rd party vendor" on. What a nightmare! When a situation arose midway into the contract with a unprofessional Charge Nurse verbally assaulted me in the presence of other staff members & patients, AMN took the "LOW ROAD" and didn't believe not one word of what the real story was. AMN's clinical manager tried to get me to apologize for something I didn't do and continue the contract.
They never once insisted on the hospital staff being held accountable for her behavior!! AMN does not care about their nurses!
I ASOULUTELY REFUSED to be DISRESPECTED . I am a professional and demand to be treated as such! I notified AMN I would not apologize and
Not move forward with completion of the contract or work under such an obvious hostile work environment. Of course AMN threatened me with this and that. My words to them were....."I guess if it comes to it, I'll see you in court ." So glad I never took their housing!
AMN are Liars and Bullies!! BEWARE!
Deception and lies. Don't waste your valuable time and put your valuable professional reputation at risk.
Worst Agency ever. Please Please Please do not risk your life to travel with this agency. The money is not worth it. All they do is lie from the beginning. They sound so nice and call you everyday to get you to sign a contract. Beware of Tess Reardon, most incompetent recruiter there. First they quote you a certain amount to entice you that you will paid, once you start working you dont make anything close to that. If for whatever reason or natural cause you cant complete contract, poor working conditions and voice your concerns and want another contract, they will make your life a living hell. They care so much about you at the beginning. Once you accept contract they treat you like slave. Your life doesnt matter anymore. Just the shifts you work and that you complete contract. Please my fellow nurses please just apply elsewhere or apply to a hospital with part time or full time. Dont give up because no one is calling you. Someone will call you. But dont resort to this Agency. Worst mistake I ever made and I am glad I am no longer with them.
I explained to the recruiter that I wouldn't travel 3000 miles unless I had a 48 hr contract which I signed expecting to work 48 hrs but after I started the manager was like we don't have 48hr contracts here so I call the recruiter furious and she acts like she's surprised I have little to no patience for liars. I asked the idiot recruiter how the hell do screw up a contract with a hospital who you have an exclusive contract with? And the worst of it is is that they can't seem to figure out what they did wrong. They are so blasé about how bad they screw up and blatantly lie its disgusting. And they're housing they provide sucks, I cant understand how such a large company could be so crummy, disorganized with recruiters who lack any semblance of integrity.