Recently, another publication for which I write, partnered with a company called NATHO. Until that time, I had never heard of NATHO; however, when I read up on this new company, I became very interested in what they might be able to accomplish in the profession of travel nursing.
NATHO stands for the National Association of Travel Healthcare Organizations and was established in 2008 to promote ethical business practices in the travel healthcare industry. While NATHO was founded by various CEO’s in the healthcare industry, it is not-for-profit and managed by an independent third party. The reason for establishing the company in this way was to provide “an unbiased environment for all Travel Healthcare companies to participate in.”
So it sounds like it’s just for healthcare companies right? No. NATHO wants to encourage its member companies to establish a gold standard in the travel industry. One way it hopes to accomplish this is by holding those firms accountable for their actions with a formal dispute resolution process.
What this means is that if you have a dispute with a NATHO member company, you can now submit a complaint to NATHO regarding that particular company. If you’d like to see if your travel company is a member of NATHO, you can see a full list here.
Since the company is still in its infancy, I have yet to speak with any fellow travelers that have gone through NATHO’s dispute process or even submitted a complaint. However, as any travel nurse knows, anyone willing to help them through a difficult time while on the road, can be a blessing.
NATHO is also working with its member travel companies to help provide guidelines for tax advantage programs. Taxes and the travel nurse can always be a tricky subject to navigate. NATHO has provided a guide to travelers that can accessed directly here.
NATHO further requires all of its member companies to be JCAHO certified. While many companies already carry this designation, you could start seeing “NATHO member” designations on company websites right beside their JCAHO seals.
It is still too early to know what NATHO will mean for travel nurses. Certainly many of their goals seem to work toward making the industry better for all those involved. If you have had any involvement with NATHO, especially if you have filed a complaint with them or used their dispute process, I would enjoy hearing from you about your experience.